Help: short and long versions

Let's try and keep it simple

PickupPal is global—it works anywhere in the world! Before we jump right into how it all works, here is a list of resources to help you out in the process. We rank them according to how much reading you have to do.

How it works

Step 1

  • A Passenger tells us where they want to go.
  • Drivers tell us where they are going.
  • We match up Passengers with Drivers who are going the same way.

Step 2

  • We inform Drivers of potential pickups. They can make an offer to the Passenger based on how much they want to charge for a ride.
  • We inform the Passenger that Drivers have offered rides. The Passenger reviews the offers and chooses the driver with whom they want to ride based on the price and their profile.
  • From there, Drivers and Passengers chat back and forth in our message center and work out the details.

Step 3

  • Passenger pays the Driver the agreed amount in cash (or otherwise, if agreed upon) at the end of the ride.
  • The Driver keeps the cash.

If you have more questions, you should check out the FAQ section of our Members' Forum.